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After Hours WhatsApp Enquiry Service

Men’s health remains our number one priority. As such, we understand that often health concerns may arise after hours. You may be in pain and discomfort, and of course, this may cause much stress and anxiety. We understand the urgency with which you may need information and with this in mind, we have introduced an after-hours WhatsApp inquiry service.

All you need to do is send us a message via our WhatsApp contact number and we will respond as soon as we can. We specifically cater for the following situations that you may need help in a timely fashion.

HIV PEP (Post Exposure Prophylaxis)

If you believe that you have been exposed to the HIV virus, HIV PEP, sometimes referred to as PEP is the right course of action. Post Exposure Prophylaxis has been proven to reduce your risk of contracting a Human Immunodeficiency Virus (HIV) infection. This treatment is most effective if it is started with 72 hours of the alleged HIV exposure. Of course, the sooner you start PEP the better. 

If you require HIV PEP, you can message us with your request. So that we can prepare your treatment as soon as possible. Our team will also answer any associated questions you may have.

Emergency Contraception

If you and your partner are not ready to have a family and you have engaged in unprotected sex, you may require emergency contraceptive measures for your partner.

Emergency contraception is any form of birth control that is used after sexual intercourse. As you may already know, emergency conception is extremely time-sensitive. Oral contraceptive pills are recommended to be used 5 days after the unprotected sexual encounter. However, the sooner it is used, the more effective it will be. 

If you need this particular service, you can send us a WhatsApp message and we will get back to you need as soon as possible.

We understand the urgency with which emergency contraception is needed. We are here to help allay your fears.

The Appearance of New Symptoms

 If you are being treated for an ailment or if new symptoms arise, we encourage you to reach out via our WhatsApp. You see new symptoms may indicate a variety of issues each one needing a particular course of action.

Of course, this service is not for emergency situations. Seek emergency medical care if any potentially life-threatening symptoms occur.

However, if you are experiencing any of the following symptoms do reach out to us. 

  • Blisters in the groin area
  • Spots
  • Bumps
  • Lesions
  • Rashes
  • Irregular discharge
  • Any kind of oozing from the tip of the penis
  • Painful ejaculation
  • Painful urination
  • Painful swelling
  • Itching in the groin area

These symptoms may be prostate or STD-related. The symptoms listed above are not a comprehensive list. If you are experiencing any other symptoms feel free to include them in your message. We may be able to put your mind at ease if you are worried about what it all means.

If you are wondering if your messages will be kept confidential, we can assure you that they will be. So, feel free to put the details that are necessary for us to handle your particular case. 

We encourage you to include your full name and contact details so that we can get back to you without any unnecessary delay. 

As we endeavor to make our services more accessible to all our patients. We hope that you drop us a line so that we can better serve you. As always you can contact us via email, call us or simply come into the clinic where we can further assist you in any way possible.